Powerful, Custom Software
One of your carpet cleaning franchise customers wants to use a Five Room Special but only has four rooms and two hallways. Another customer wants to reschedule their appointment for three months out. A third customer wants to know if you can do tile and grout cleaning.
How do you take care of all of their needs? How do you ensure the team members are at the right places, the right time, and with the right equipment? Through Oxi Fresh’s powerful, easy-to-use Scheduling Software. This unified, online platform combines live scheduling, automatic reporting, and a wealth of management tools that help make running a cleaning business franchise simple.
Who Cleans What, When?
With our software, you have direct control of your business’s calendar so you can easily manage and modify employee hours, equipment, zone assignments, and much more. As this platform is live, all of the changes you make are immediately seen by the Scheduling Center, allowing you to make quick changes that better serve your business and customers.
Based on the rules you set, every job is scheduled in the Software, and every change and adjustment is carefully recorded. To ensure you stay informed, the software will also send out Alerts via texts and emails whenever a same-day changes occur. That way, whether it’s a new job on the calendar or a sudden reschedule, you and your team are always prepared.
All that information doesn’t just sit on the calendar either. The Scheduling Software collects and categorizes all of the data that comes in from your cleaning services franchise. The coupons people use, the services they choose, customer loyalty – all of that information is collected and turned into easy to understand profiles and reports.
These reports – especially the automatic marketing reports – give you a deep understanding of what’s making your carpet cleaning business franchise grow. They can help you decide if you need to increase your PPC spending, promote a technician who has been demonstrating exceptional salesmanship, or reinvest certain marketing dollars.
Beyond reports, the software also features numerous management tools, including invoice management, equipment management, and To-Do notifications. The software also feeds into our Email and Text Message Marketing programs, collecting interested customers’ information for these free and highly effective marketing tools. Beyond this, it also fully integrates with our Online Scheduling tool. That way, customers can book cleanings 24/7, 365.
The Scheduling Software is one of Oxi Fresh’s most powerful programs and gives our franchisees exceptional control of their location and invaluable insight into their business.
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