Oxi Fresh Location Opening in Tulsa, OK – Led by Disabled Marine Veteran Douglas Green
Franchising.com features new carpet cleaning franchise’s opening

Lakewood, Colo. – Oxi Fresh Carpet Cleaning has recently announced the opening of a new carpet cleaning franchise location. This new franchise, the launch of which was featured on Franchising.com, is led by Douglas Green. This location will be offering the brand’s famous fast-drying carpet cleanings in the Tulsa area. The 25+ zip codes they will be servicing include Tulsa itself, Broken Arrow, Muskogee, Jenks, Bixby, and additional communities.

Mr. Green, a veteran of the United States Marine Corps, served in the military for eight years. During his time, he was deployed in the United Arab Emirates, Iraq, Japan, Kuwait, Bahrain, and Thailand. While serving, he suffered numerous injuries which affected his spine, shoulder, and knees. The experience of these events have also led to Mr. Green having to live with post-traumatic stress disorder.

Once he left the military and returned to the United States, Mr. Green owned two businesses before he began a new path with Oxi Fresh. “I became an Oxi Fresh franchisee because I want to show other injured military veterans that it is possible to be a business owner,” said Mr. Green. “Oxi Fresh provides the perfect model for injured military veterans because even though I cannot physically do the work, I can still run my business well thanks to their unique processes and internal systems.”

Systems Designed for Support

The systems Mr. Green refer to are many, but chief among them are the following features:

• Central Scheduling Center: A major challenge faced by some carpet cleaner franchise businesses is dealing with incoming calls. They are either forced to constantly interrupt their work, inconvenience and potentially lose customers by temporarily ignoring the calls, or hire someone to take their calls. At Oxi Fresh, the company has built a central Scheduling Center that manages all inbound calls. This empowers carpet cleaning franchise leaders like Mr. Green to focus on daily operations and business development instead of answering the phone.
• Custom Built CRM: Though it may not seem it, there’s a lot of data behind carpet cleaning. Customer names, addresses, appointment times, equipment assignments, marketing codes, etc. Managing all that by hand is incredibly time-consuming, which is why Oxi Fresh has heavily invested in a custom software platform. Their customer relationship management software is able to handle everything from job scheduling to notifications to reporting.
• Business Support Platform: A lot goes into running a business properly, and Oxi Fresh seeks to empower its carpet cleaning franchisees by supplying them with the tools they need in one convenient portal. From training videos to email marketing to so much more, the platform they’ve built is an extremely valuable tool.

Mr. Green also had this to say about the brand: “After learning more about the innovative technology Oxi Fresh uses and the centralized franchisee support, I knew that Oxi Fresh was the perfect concept for me. Oxi Fresh’s commitment to providing a high quality carpet cleaning service to its customers was a perfect fit with my values, and I am proud to be an Oxi Fresh franchisee.”

To learn more about this new location or to book a cleaning, click here. You can read the original article on Franchising.com. Interested in opening your own carpet cleaning franchise? Click here.