Oxi Fresh Carpet Cleaning Ready for Growth in 2021
Carpet Cleaning Franchise Sees Strong Future Ahead
LAKEWOOD, Colo. – 2020 was a year of challenges for everyone. Despite the difficulties faced by Oxi Fresh, though, the carpet cleaning franchise brand finished the year strong and is carrying that momentum into 2021. This strong growth saw the brand recently featured on Franchising.com.
Highlighted in the article was Oxi Fresh’s 2020 launch of over forty carpet cleaning franchise locations. The brand was also recognized in Entrepreneur magazine’s Franchise 500® and was named a “Top Franchise” by Franchise.com. Furthermore, the company saw the highest number of jobs ever booked in a single week and, despite the pandemic, had consistently higher job bookings in the second half of 2020 when compared to 2019.
A Strong Future
The company has hit the ground running in 2021, launching new marketing and support tools and innovating when it comes to their cleaning system. With these advantages, Oxi Fresh is aiming to reach 500 franchise locations by the end of 2021. They are specifically looking to expand in cities such as Los Angeles, Boston, Sacramento, Portland, Tampa, and Atlanta. The company is also looking to grow its presence in Alabama, Connecticut, New Jersey, Rhode Island, Ohio, and many other states.
“That’s a big goal,” said Matt Kline, Director of Franchise Development, “but one I genuinely believe we can achieve. In 2020’s last quarter, the home service franchise category comprised almost a quarter of all franchise inquiries, which is almost a 50% increase over the year prior. Oxi Fresh fits perfectly with what smart entrepreneurs are looking for these days.”
The Benefits of the Oxi Fresh Brand
One area in which Oxi Fresh has consistently excelled is in their support of their carpet cleaning franchise locations. Since 2006, they have built up a powerful business platform for their franchisees that includes a wide variety of programs and tools.
- The Scheduling Center: Rather than forcing franchisees to answer their own customers’ calls, Oxi Fresh instead operates a Scheduling Center right out of their corporate offices. This highly-trained, professional team handles job bookings, reschedules, cancellations, customer questions, and much more. Thanks to their hard work, the entrepreneurs leading these carpet cleaning franchise locations can focus on business development instead of getting stuck on call after call.
- The CRM (Customer Relationship Management) Software: Behind every appointment is Oxi Fresh’s remarkable CRM software. This live, online software offers a booking calendar that coordinates automatic notifications to both customers and technicians, marketing reports that comb through years of data to give valuable insights into the business, operational tools that make managing the day-to-day operations a breeze, and much more. This software also integrates with a variety of other programs used by Oxi Fresh. It gathers and sends useful data throughout the entire system so that the carpet cleaning franchisees can keep their fingers on the pulse of their businesses.
- The Business Support Platform: Oxi Fresh has many other tools available to franchisees, from automated customer surveys to an online university to automated email marketing. All of this is connected through a single platform. This unified platform makes accessing and understanding how to use these tools much easier. One doesn’t have to deal with a dozen different logins, with systems that don’t communicate with each other, with conflicting technology requirements, and so on. Everything is streamlined and simple to use.
A Future with Oxi Fresh
“With almost 450 locations open throughout the United States and Canada, we want to keep pushing forward to continue our mission of providing communities with access to high quality, eco-friendly carpet cleaning services, especially as the pandemic continues,” said Jonathan Barnett, the company’s founder and CEO, “We are eager to surpass the 500 unit mark in 2021 and further strengthen our presence.”
If you’re interested in joining the Oxi Fresh brand as a carpet cleaning franchisee, visit our franchise website. If you need a cleaning appointment, use the company’s Online Scheduler. Read the original article on PR Newswire.